ProTag Features
Equipment records, feed chains, printable QR label sheets, blank tag stock, service history with photos and a branded customer request portal.
The scan
| Who scans | What they get |
|---|---|
| Customer or store manager | Your branded service page, one tap to call, a request form that already knows the equipment and address |
| Your technician, signed in | Nameplate, specs, feed chain, full service history with photos, open requests |
| Anyone, on a blank tag | Technicians get the setup screen. Customers are told it is not in service yet |
Equipment records
- 23 categories across electrical, HVAC, refrigeration, plumbing and appliance work, each with the spec fields that matter for that kind of unit.
- Make, model and serial, plus free-form specs for anything the preset does not cover.
- Feed chain: every unit records what feeds it, so a tech can walk from a walk-in evaporator up to the main breaker.
- Service history with photos, attributed to the tech who did the work.
Tags and labels
- Bulk generation: create up to 500 tags at a time, in whole sheets of twelve.
- Blank stock rides in the truck and gets assigned in the field.
- Staged tags can be earmarked for one customer site before you get there.
- Reassign a tag when equipment is replaced, or when one went on the wrong unit. Both sides are handled: the old unit is left visibly untagged, and a tag displaced from the destination returns to stock.
- Retire a tag when the sticker is destroyed, and scans stop resolving.
- Printable sheets sized for common two inch square label stock, on every plan.
- Thermal roll export and custom label layouts on Commercial Fleet.
For the field
- Mobile first, with large tap targets and a dark mode that suits a mechanical room.
- Passkey sign-in: face, fingerprint or the phone’s own unlock. No texted code to wait on, and every logged visit is tied to a named tech.
- In-app QR scanning where the browser supports it, plus hand-keyed tag IDs for when a sticker is damaged.
- Photos downscaled in the browser before upload, for weak signal.
For the office
- Dispatch view of open requests, each with equipment, site and callback number attached.
- Request states move from open to in progress to resolved, and logging a visit can close them automatically.
- Site records hold access notes, gate codes and the site contact.
- Your company branding on every customer-facing page and printed label.
Tag your first site today
Create your account, print your first tags, and stick one on real equipment in the next ten minutes.